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MarcsIntelligence
ES

AI · Automation · Software quality

Technology that works for your business, intelligently.

We build AI solutions, mobile apps and custom software, automate processes and assure the quality of your digital products. We also embed SDET engineers in your team.

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  • 13+ years in technology
  • 10+ years in software
  • Master's degree in Artificial Intelligence

Services

Solutions for every stage of your transformation

From your first automation to complete AI products, with measurable quality from start to finish.

  • 01

    AI agents and assistants

    Chatbots, internal copilots and assistants that answer with your company's knowledge (RAG) and carry out real tasks.

    LLM · RAG · Agents

  • 02

    Process automation

    We remove manual, repetitive work by connecting your systems: workflows, integrations, documents and automatic reports.

    Workflows · Integrations · RPA

  • 03

    Custom software

    Web applications, APIs and integrations built around your operation, ready to scale and easy to maintain.

    Web · APIs · Cloud

  • 04

    iOS and Android mobile apps

    Native applications for iOS and Android, from design through to store-ready builds.

    iOS · Android · Native

    See details
  • 05

    Data and analytics

    Dashboards, predictive models and data pipelines so you decide with information, not intuition.

    Dashboards · ML · Forecasting

  • 06

    AI consulting and strategy

    Opportunity assessment, a roadmap prioritised by return, and training so your team adopts AI with good judgement.

    Assessment · Roadmap · Training

  • 07

    Software quality · QA & SDET

    Test strategy, automation and quality audits to ship faster with fewer incidents.

    Automation · CI/CD · Performance

    See details
  • 08

    SDET talent for your team (B2B)

    Quality and automation engineers who join your projects for as long as you need them.

    Staff augmentation · B2B

    See details

Products and projects

What we've built in a short time

Our own AI product, a generative AI pilot for healthcare, a native mobile app and custom solutions for companies.

Product · AIFor any notary office

Sofía PreFirmaSofía PreFirma

An AI assistant that serves the notary office's clients around the clock.

It integrates with any notary office: it answers on the web and WhatsApp, explains the requirements for each procedure and hands each case to the team ready to move forward.

  • 24/7 client service on web and WhatsApp
  • Checklist of required documents for each procedure
  • Documents organised and reviewed before the appointment
  • Scheduling, case assignment and metrics

Sofía prepares and guides; the decision is always the notary's.

Discover Sofía PreFirma

Pilot · Generative AIFor medical and dental clinics

Mia

Generative AI that reviews clinical records and flags inconsistencies.

An agent that analyses progress notes and medical orders. It began as the thesis project for the MSc in Applied AI (UDLA) and can be implemented in medical and dental clinics.

  • Inconsistency detection with generative AI
  • Working pilot already developed
  • Adaptable to each clinic

It supports the review; it does not replace the health professional's judgement.

Implement it in my clinic

Mobile appFor gyms

Zona CeroZona Cero

A gym app, native on iOS and Android.

Development is complete for both platforms. Coming soon to the App Store and Google Play.

  • Native for iOS and Android
  • Development completed
  • Coming soon to the stores

I want an app like this

Also for companies

Work delivered under confidentiality agreements, which is why we don't show names.

  • Test automation frameworks

    Built from scratch in Python and TypeScript with Playwright: end-to-end, regression and API contract tests, integrated into the delivery cycle.

    Playwright · Python · TypeScript · APIs

  • LLM evaluation platform

    Taken from zero to production, with RAG and evaluation datasets to measure model quality in a repeatable way: accuracy, hallucinations, latency and consistency.

    LLM · RAG · Evaluation · AI quality

Software Quality & SDET Talent

Quality that speeds you up, not slows you down

We test deterministic and non-deterministic systems: from traditional software to AI solutions. As a service, or with SDET engineers embedded directly in your project.

  • 01

    Deterministic systems

    Traditional software, where the same input always gives the same result: web, mobile, APIs and integrations. Functional, regression and performance testing.

  • 02

    Non-deterministic systems

    AI and language-model solutions, whose answers vary. We evaluate them with test datasets and metrics for accuracy, hallucinations and consistency.

What we do

  • Test automation

    Stable suites for UI, API and mobile that your team can maintain.

  • Performance and load

    We find the real limits before your users do.

  • Test strategy and plans

    Coverage focused on business risk, not on the number of cases.

  • Quality in CI/CD

    Tests built into the pipeline with quality gates and clear reports.

  • Quality audit

    A review of processes, coverage and test debt with an improvement plan.

  • AI-assisted QA

    AI-generated test cases and evaluation of LLM-based applications.

Tools

  • Playwright
  • Selenium
  • Postman
  • k6
  • JMeter
  • Azure DevOps
  • Jenkins

B2B engagement models

  1. 01

    Dedicated engineer

    A QA/SDET engineer embedded in your team, using your tools and ceremonies.

    Best for filling a specific role

  2. 02

    Managed team

    A quality squad with a technical lead, agreed goals and metrics.

    Best for growing products

  3. 03

    Fixed-scope project

    Defined scope, timeline and price: an audit, a framework or a complete suite.

    Best for one-off needs

Request an SDET engineer

How we work

A clear process, no surprises

  1. 01

    Assessment

    We learn your process, your data and the outcome you want. Free of charge.

  2. 02

    Proposal

    Solution, scope, timeline and investment explained in business terms.

  3. 03

    Implementation

    Short, demonstrable deliveries, tested from day one.

  4. 04

    Support and improvement

    Ongoing support, measured results and continuous evolution.

Why MARCS

Real experience, current technology

Years of building and testing software combined with specialised training in artificial intelligence.

13+
years in technology
10+
years in software
Master's
in Applied Artificial Intelligence

  • Focused on results

    Every project starts from a measurable goal: hours saved, errors avoided or revenue generated.

  • Quality built in

    QA experience is part of everything we build, not a step at the end.

  • Direct contact

    You talk to the person who designs and builds the solution. No intermediaries.

  • AI with judgement

    We recommend AI where it adds value, and simpler solutions when they are enough.

Track record

Over a decade across networks, code and quality

MARCS INTELLIGENCE grew out of a career that began in telecommunications, moved into software development and matured assuring the quality of financial and healthcare platforms in Ecuador and the United States.

Today that experience meets artificial intelligence: modern solutions, built with the rigour of someone who has spent years making sure software works in production.

Marco ZuritaFounder of MARCS INTELLIGENCEQuito, Ecuador · Remote work in Spanish and English

View LinkedIn profile

Education

  • MSc in Applied Artificial Intelligence — UDLA
  • Master's in Project Management — University of Barcelona / OBS
  • BSc in Electronic and Network Engineering — UDLA

  1. 2023 — today

    United States companies

    QA Lead, Senior QA Engineer and SDET

    Payments, healthcare finance and AI-powered SaaS platforms. Over 200 automated end-to-end scenarios, regression cycles cut from 5 days to under 2, and an AI evaluation platform with RAG taken to production.

  2. 2021 — 2023

    Adecco · Diners Club

    QA Lead, financial area

    Led a team of 5 on digital banking platforms for more than one million cardholders, with a 35% reduction in defects reaching production.

  3. 2016 — 2021

    IBM · Diners Club

    QA Engineer, financial area

    Testing of iOS and Android apps, web portal, integrations and a WhatsApp channel, validating more than 500,000 monthly transactions.

  4. 2015 — 2016

    TVCable (now Xtrim)

    Level 2 software developer

    Development with C# .NET and PL/SQL in production environments.

  5. Early career

    Netlife

    Technical support

    Telecommunications network support.

Use cases

Where we create impact

Illustrative examples of common applications.

  • Customer service

    Repeated questions overload the team.

    An AI assistant that answers 24/7 from your documentation and hands off complex cases.

  • Administration

    Invoices and documents processed by hand.

    Automatic data extraction, recorded straight into your systems.

  • Sales

    Leads not followed up in time.

    Automatic qualification, instant replies and meeting scheduling.

  • Product teams

    Regressions with every release.

    An automated suite in the pipeline that validates each change before production.

  • Operations

    Reports assembled in spreadsheets.

    Dashboards that update automatically, with alerts on deviations.

  • Software companies

    A project is missing an SDET profile.

    A dedicated engineer who joins your team and your way of working.

Frequently asked questions

Your questions, answered

Do I need technical knowledge?

No. We explain every proposal in business terms and handle the technical side from start to finish.

How much does a project cost?

It depends on the scope. After the free assessment you receive a proposal with a defined price and timeline, with no obligation.

How long does an automation take?

Well-scoped automations are usually running within a few weeks. Larger projects are split into short deliveries so you see results early.

What about the confidentiality of my data?

We sign non-disclosure agreements (NDAs) when required and design every solution with privacy and access control in mind.

How does bringing in an SDET engineer work?

We agree the profile, allocation and duration with you. The engineer joins your team, tools and methodology under a B2B contract.

Do you build mobile apps?

Yes. We build native applications for iOS and Android, from design through to store-ready builds.

Can you test AI solutions?

Yes. Besides traditional software, we evaluate non-deterministic systems such as assistants and language models, using test datasets and metrics for accuracy, hallucinations and consistency.

Do you work with companies in other countries?

Yes. We work remotely, in Spanish and English.

Contact

Tell us what you need

We reply within 24 business hours. The initial assessment is free.

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